Professional Training & Certification Preparation
Master Salesforce administration, automate business processes with Flow, and build practical AI-agent experiences with Agentforce, through live expert instruction and one end-to-end real-world project.
Build Salesforce skills for the AI era. This professional program combines core Salesforce administration, security, data management, reporting, Flow automation and Agentforce in one structured learning journey.
Learners work through live demonstrations, guided practice and realistic business scenarios, then apply the skills in a single end-to-end project that brings administration, automation, analytics and AI together.
The primary certification-preparation focus is Salesforce Certified Platform Administrator. The Agentforce curriculum also develops knowledge relevant to the Salesforce Certified Agentforce Specialist learning path. Official Salesforce certifications are awarded separately by Salesforce.
Salesforce administration is no longer only about configuration. The administrators who matter most now are the ones who can automate a process end to end, then judge where an AI agent genuinely helps and where it should hand back to a person.
This program teaches both halves together, on one project, so the connective tissue between them is never abstract.
Interact with an instructor in real time instead of relying only on recorded videos.
Connect Salesforce fundamentals with Flow automation and Agentforce rather than treating them as separate courses.
Practise configuration, security, data, reports, automation and agent design in every session.
Build a solution you can discuss in interviews and show in a professional portfolio.
Structured review and scenario practice aligned to the intended certification paths.
Three focused live sessions per week, with time between classes for practice.
Learners act as the Salesforce administrator for a fictional growing company that needs a scalable CRM for sales and customer service, wants to reduce repetitive work with automation, and wants to introduce an Agentforce experience for an approved business use case.
The organisation manages leads, customers, opportunities and support requests across multiple teams. Its current process has inconsistent access controls, manual updates, limited management reporting and repetitive service tasks. The learner designs and configures a Salesforce solution that improves the process end to end.
Graduate with a project you can explain, demonstrate and discuss in interviews, not just a record of course attendance.
Every module ends with work that goes into the same project, so nothing is learned in isolation.
Between live sessions, learners complete guided practice and project work. Session recordings may be made available to enrolled learners according to academy policy.
Salesforce Architect & Agentforce Practitioner
Placeholder profile and placeholder portrait. Replace both with the real instructor’s verified name, role, photo, credentials and LinkedIn before publishing.
Priya has spent eleven years building and rescuing Salesforce orgs across financial services, healthcare and logistics. She works hands-on as an architect and consultant, which means the trade-offs she teaches are the ones she made last week: when to reach for Flow rather than code, how to keep a sharing model comprehensible as an org grows, and where an agent genuinely reduces service load rather than adding a new thing to maintain.
Structured preparation for Platform Administrator concepts through instructor explanation, hands-on practice, scenario review and revision guidance. Certification blueprints change, so the curriculum is validated against the current official exam guide before each cohort.
The Agentforce modules develop practical knowledge relevant to the Salesforce Certified Agentforce Specialist learning path, including agent configuration, AI workflows, grounding, testing, governance and optimisation.
Important. Course completion does not make a learner Salesforce certified. Official Salesforce certifications are awarded separately by Salesforce, after the learner meets Salesforce requirements and passes the applicable exam. Exam fees are not included unless the enrolment page explicitly states otherwise.
Includes live instruction, recordings, guided practice, one real-world project and certification preparation. Taxes, payment fees and official Salesforce certification exam fees are separate.
No. The program starts with Salesforce foundations and progresses into administration, automation and Agentforce. Learners should be ready for hands-on practice between classes.
Yes. The program is a live, instructor-led online cohort with demonstrations, guided practice, Q&A and project support.
Enrolled learners can access recordings and supporting materials according to the academy's recording-access policy.
Yes. Learners complete one integrated end-to-end project covering Salesforce configuration, security, Flow automation, reports and dashboards, and an Agentforce use case.
No. The academy provides training and certification preparation. Official Salesforce certification is awarded separately by Salesforce after the applicable requirements and exam are completed.
The primary focus is Salesforce Certified Platform Administrator preparation. The Agentforce modules also develop knowledge relevant to the Salesforce Certified Agentforce Specialist learning path.
Yes. The schedule is three 2-hour live classes per week over eight weeks, leaving time between sessions for practice and project work.
Practice-access requirements depend on the exercises and Salesforce's current product and licensing model. The enrolment page states the environment learners will use and whether any paid access is required.
Learners who meet the academy's completion requirements receive the academy's own certificate of completion. This is separate from official Salesforce certification.
Placeholder content. These quotes are written examples, not real learners. Replace them with permissioned testimonials, or remove the section, before this site goes live.
The project is the thing. I had something concrete to open in interviews and talk through, rather than a certificate and a vague memory of some videos.
Three sessions a week around a full-time job was demanding but workable. The recordings covered the two classes I missed, and the instructor answered my question about my own org, not a generic example.
Master Salesforce administration, automate business processes with Flow, and build practical AI-agent experiences with Agentforce, through live expert instruction and one end-to-end real-world project.